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Welcome to ROHA HOME! These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully.
Withdrawal Period: The time period during which a customer may exercise the right to cancel a purchase.
Consumer: A natural person who is not acting for purposes related to trade, business, craft, or professional activity.
Day: Calendar day.
Subscription Agreement: A distance contract covering a series of deliveries or services over time.
Right of Withdrawal: The consumer’s right to cancel the purchase within the stated period.
Company: The legal entity offering goods and/or services to consumers online.
Company Name: ROHA HOME
Registered Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: support@roha-home.com
Phone: +1 (307) 314-2916
These Terms apply to every offer, transaction, and agreement made between ROHA HOME and the consumer via our website.
All offers are non-binding and subject to availability. If an offer has a limited validity period, it will be clearly stated. Product descriptions are as accurate and complete as possible.
An agreement is established when the consumer accepts the offer and completes the ordering process. ROHA HOME will confirm the order electronically without delay.
You have the right to cancel your order within 14 days of receiving the product, without stating a reason. See our Return Policy for detailed instructions.
Products must be returned in their original condition and packaging. During the withdrawal period, the product must be handled with care.
Custom-made or perishable goods are not eligible for return. If such exclusions apply, they will be clearly indicated on the product page.
All prices are listed in USD and include applicable sales tax unless stated otherwise. Prices may be adjusted due to legal changes or unforeseen circumstances.
We guarantee that our products meet the contract specifications and standard expectations of usability and quality. For issues, refer to our Return Policy.
Orders will be shipped to the address provided by the customer. We aim to deliver all items within 30 days. In case of delays, you will be informed and may cancel the order. See our Shipping Policy for details.
Ongoing subscriptions may be cancelled at any time with a one-month notice period.
Payments are processed securely through systems that comply with all legal standards. In case of late payments, we will follow up to find a resolution. See our Payment Policy for details.
Complaints can be submitted to: support@roha-home.com
We aim to respond within 30 days with a proposed solution.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.
ROHA HOME
30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: support@roha-home.com
Phone: +1 (307) 314-2916
Monday to Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed
